Your board approved the transformation. Now they want to see the numbers. This practitioner session tackles the question most transformation leaders dread: how do you prove ROI when the real value is in things no spreadsheet can capture? We'll break down how to build a defensible value story, when to push back on short-term metrics, and how to keep your programme alive when the CFO starts asking hard questions. Bring your own ROI horror stories, we'll workshop them live.